Miami-Dade County · Budget Explorer
FY 2025–26 adopted
General Government department
Communications and Customer Experience
Adopted operating, capital, position, and expenditure data, with recent budget history and the FY 2026–27 proposal.
Adopted department total
$0
Operating and capital allocations across all adopted strategic areas.
- Operating
- $0
- Capital
- $0
- Funded positions
- 0
- Year-over-year
- -100.0%
Annual adopted operations
Multi-year adopted program
As published
Decrease in total budget
01
Overview
Department overview
Service responsibilities and the latest adopted operating change.
The Communications and Customer Experience department manages how Miami-Dade County talks to residents and handles customer service across county services. 9 million the previous year.
Computer-generated service summary based on the FY 2025-26 adopted budget.
Operating change
Operating spending decreased from $27.9M in FY 2024-25 to $0 in FY 2025-26: −$27.9M (-100.0%).
02
Budget
Operating and capital
Operating covers annual services and staffing. Capital covers the department’s multi-year investment program.
Operating
$0
0.0% of department total
Capital
$0
0.0% of department total
04
History
Total budget by fiscal year
Each year is labeled as actual spending or an adopted budget. Proposed figures are not included.
| Fiscal Year | Figure type | Total Budget | Operating | Capital |
|---|---|---|---|---|
| FY 2021-22 | Actual spending | $20.2M | $20.2M | $0 |
| FY 2022-23 | Actual spending | $21.0M | $21.0M | $0 |
| FY 2023-24 | Actual spending | $25.7M | $25.7M | $0 |
| FY 2024-25 | Adopted budget | $27.9M | $27.9M | $0 |
| FY 2025-26 | Adopted budget | $0 | $0 | $0 |
06
Departments
Other departments in General Government
Departments with adopted operating allocations in the same strategic area.